I use this service every time I have to go to the airport. Every time they are on time, helpful and smiling. Some of the drivers speak English, some dont, but I never met an unpolite driver or anyone trying to make me pay more or not knowing where I wanted to go.
PERFECT!
PERFECT!
Have also used these guys a few times. Initially 5 stars, but the last few times I've had to chase down the confirmation - including calling from the Philippines last time out - hence the 4 stars. Overall though reliable and usually the drivers are polite and helpful. I have no problem recommending them, they speak English and (usually) reply to both email and text messages as needed.
Yes, the service is excellent, and they are often 15 mins prior to our booked time.
For Airport - Hanoi, I often take the elevator from Arrival to Departure hall, bargain at any taxi outside, it is about VND 300,000 as of Jan 2012 from the airport to Tay Ho area, 20% cheaper than in arrival area as most of taxi have to come back to Hanoi with their empty cars.
Depends your time of arrival in Hanoi, if it is after 21h, I recommend the regular airport taxi just outside of arrival hall. If you are free from your luggage, take a bus, which is VND 30,000 to downtown. Kumho bus is my choice. They parked by the end of the terminal, at your right hand.
For Airport - Hanoi, I often take the elevator from Arrival to Departure hall, bargain at any taxi outside, it is about VND 300,000 as of Jan 2012 from the airport to Tay Ho area, 20% cheaper than in arrival area as most of taxi have to come back to Hanoi with their empty cars.
Depends your time of arrival in Hanoi, if it is after 21h, I recommend the regular airport taxi just outside of arrival hall. If you are free from your luggage, take a bus, which is VND 30,000 to downtown. Kumho bus is my choice. They parked by the end of the terminal, at your right hand.
Top class service, highly recommended to anyone travelling to or from the airport.
You can book online through their website which lists the set prices for trips. Make sure you check your emails and respond to the confirmation email you will get. Cars are clean and arrived earlier than expected. Drivers pay attention to those coloured lights and paint strips on the road and obey them.
We were delayed by six hours at Noibai Airport thanks to the honest and hard working immigration staff there and Mr Vi kept in text contact. When we were finally free to go he was there with a driver waiting for us.
Faultless service from door to door and great to have one less thing to worry about when travelling.
You can book online through their website which lists the set prices for trips. Make sure you check your emails and respond to the confirmation email you will get. Cars are clean and arrived earlier than expected. Drivers pay attention to those coloured lights and paint strips on the road and obey them.
We were delayed by six hours at Noibai Airport thanks to the honest and hard working immigration staff there and Mr Vi kept in text contact. When we were finally free to go he was there with a driver waiting for us.
Faultless service from door to door and great to have one less thing to worry about when travelling.
I have used this service quite alot and highly recommend contacting Mr Ken when you or a friend needs a taxi to or from the airport. I have also used his company to hire a car for a day to go to Tam Dao.
The cars are in good condition, dirvers are experienced and usually arrive earlier than the booked time.
I really like using this service for when friends and family are visiting Hanoi for the first time. The driver will stand at the arrival gate with their name on a sign. A great way to make the arrival of friends and family relaxed and welcoming!
Thanks Mr Ken for your excellent service. I'm moving back to Aust but I'll pass on your details to others!
The cars are in good condition, dirvers are experienced and usually arrive earlier than the booked time.
I really like using this service for when friends and family are visiting Hanoi for the first time. The driver will stand at the arrival gate with their name on a sign. A great way to make the arrival of friends and family relaxed and welcoming!
Thanks Mr Ken for your excellent service. I'm moving back to Aust but I'll pass on your details to others!
Reviewed by Arion R. from New York, United States on April 30th, 2012 Driver picked us up easily at the airport and had no problem getting us to our destination without issue. After 30 hours of travel, ease was welcomed instead of negotiations with taxi drivers.
Reviewed by R. Bueker from nürnberg, Germany on June 10th, 2012 Kann man sich gönnen. Ist zwar mehr als doppelt so teuer wie ein "normales" Taxi in die Altstadt - aber ca 80% aller Reisenden die ich in Hanoi getroffen habe hatten Probleme mit ihrer Fahrt vom Flughafen zum Hotel - ich nicht.
Reviewed by Tara: I found the service spot-on, instant confirmation, greeting at the airport and very reasonable price. The car was nice and the driver very friendly and professional. Online Customer Service was very efficient! I wouldn’t hesitate to use again.
